Privacy Policy

Effective Date: 22/11/2024

Welcome to TRENSTY. Your privacy is of utmost importance to us, and we are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you make a purchase: Name, email address, phone number, shipping address, and payment details.
When you contact us: Email address, name, and any additional information you voluntarily provide.

1.2 Non-Personal Information

Device information, browser type, IP address, and cookies to enhance your experience and improve our website functionality.

1.3 Cookies

We use cookies to improve your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

To process your orders and deliver our wearable nail products.
To provide customer support and respond to your inquiries.
To send marketing communications and promotional offers (if you have opted in).
To improve our website functionality and enhance your user experience.
To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third-party logistics providers for shipping, payment processors, and website hosting services.
Legal Authorities: To comply with applicable laws, regulations, or legal processes.
Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new business entity.

4. Data Storage and Security

We take reasonable precautions to protect your personal information. This includes:

Encryption of sensitive data during transactions.
Limiting access to personal data to authorized personnel only.
Regular security audits of our systems and processes.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights

As a user in Thailand, you have the following rights under the Thailand Personal Data Protection Act (PDPA):

Right to Access: Request access to the personal data we hold about you.
Right to Correction: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data, subject to applicable laws.
Right to Withdraw Consent: Withdraw your consent for data processing at any time.
Right to Object: Object to the processing of your personal data for specific purposes.

To exercise these rights, please contact us at info@trensty.com.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies when you visit them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

TRENSTY
Email: info@trensty.com

Thank you for trusting TRENSTY !